Alpha sheets can now be added to games via the edit option in the alpha sheet display. In addition, statblock embedding should also work for the [sb=show][/sb] tags. Any problems, please post in experimental features with links to the sheet and the game.
That's not enough information to work out what the problem might be.
I have reset the password and emailed it to the user. If the problem is their email address then they'll need to contact us directly. Giving out passwords for one user to pass along to another user would be bad practice.
EDIT: If the user hasn't seen the new password I sent they should check their spam box.