Welp, thankfully my GM backs all of our characters up on Hero Lab. That was my only sheet on here that I really cared about. I will echo the appreciation for the straightforward explanation and apology, and I will continue to use this service. After these sorts of "tragedies" (blahblah first-world problems) is when the best work gets done in terms of improving things, especially as we have seen thus far. It does show the importance of having extra backups though, and I appreciate the extra options you've given us for that.