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Sheets Viewer Update - Cache Clear May Be Required


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An update to the sheets viewer was deployed earlier today, May 31, to give everyone access to the new folder system. Unfortunately it created a cache error, which has resulted in numerous reports of blank pages when trying to view the sheets list or individual sheets. Manually clearing the cache (not cookies) for your browser should resolve the issue. If you continue to see problems after clearing cache, please post in the Support forum.

If you're unsure how to clear your cache, this link has helpful information for a variety of browsers: https://filecamp.com/support/problem-solving/hard-refresh/

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